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CUNY Financial Aid Specialist - ASAP Program in Brooklyn, New York

Job Title: Financial Aid Specialist - ASAP Program

Job ID: 20473

Location: NYC College of Technology

Full/Part Time: Full-Time

Regular/Temporary: Regular

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degree in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last six years City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

ASAP helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

Reporting to the Director of Financial Aid and working in close collaboration and guidance with the college’s Director of Accelerated Study in Associate Programs (ASAP), the Financial Aid Specialist for ASAP is responsible for providing individualized, high-quality, client-focused service to a diverse student population and their families. The individual will proactively coordinate and monitor all aspects of the financial aid process as it applies to ASAP students.

The Financial Aid Specialist's duties include but are not limited to:

  • Administer financial aid programs, and participate in the development and implementation of financial aid services, policies and procedures as they pertain to ASAP students.

  • Collect, review, correct, and verify financial aid information. Research and resolve related problems.

  • Reconcile financial aid and ASAP waiver issues (packaging, awarding, payments)

  • Monitor and troubleshoot ASAP student financial accounts through close collaboration with the TAP unit, Bursar’s Office, Registrar and ASAP.

  • Provide proactive guidance to students on the financial aid process, to ensure eligibility requirements are met and degree completion is obtained.

  • Advise current and potential ASAP students on the financial aid process and matters concerning the cost of attending and available resources (application, eligibility, programs, etc.

  • Provide analysis and reports on financial aid activities.

  • Maintain a strong working knowledge of Federal and State financial aid programs, polices, and regulations.

  • Represent the Financial Aid Office and ASAP at college and University wide meetings.

  • Maintain joint team-collaboration in both the Financial Aid and ASAP Offices.

  • Participate in ASAP staff meetings and serve as financial aid expert for all ASAP related concerns.

  • Assist in staff training and development.

  • Assist with special projects as requested.

  • Must be available for evening and weekend coverage, as required.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

Bachelor's Degree and four years' related experience required.

PREFERRED QUALIFICATIONS:

  • Comprehensive knowledge of federal and New York State financial aid programs and regulations.

  • Strong data analytic skills.

  • Ability to exercise professional judgment in applying problem-solving and organizational skills.

  • Diplomatic approach to managing and reconciling conflicting priorities.

  • Intermediate knowledge of Microsoft Word, Excel, Access and PowerPoint.

  • Excellent interpersonal and communication (written and oral) skills.

  • Experience with or interest in developing advanced skills in data management.

  • Prior work experience using PeopleSoft.

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

  • Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

  • Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

  • Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

  • May review and reconcile student payroll processing

  • Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

  • Assists in the development and evaluation of Admissions processes

  • Prepares documentation, instructions, and materials in various media to support financial aid activities

  • Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary range: $51,126 - $63,617 commensurate with experience

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled with review of resumes to begin on or after April 29, 2019.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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