CUNY Enrollment Registrar Coordinator in New York, New York

POSITION DETAILS

The CUNY School of Professional Studies (CUNY SPS) provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelor’s degree, earn a master’s degree or certificate in a specialized field, advance in the workplace, or change careers.

Drawing on CUNY's nationally and internationally renowned faculty and practitioners, as well as industry and education partners, the School's programs provide opportunities for personal growth, job mobility, greater civic participation, and new ways to advance knowledge.

Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited degree and certificate programs for students who want the flexibility and convenience of online education. CUNY SPS was ranked in the top 5% in the Nation in U.S. News & World Report’s list of the 2018 Best Online Bachelor’s Degree Programs.

This position reports to the Assistant Dean in the Office of the Registrar. In addition to CUNY Title Overview, the Enrollment Registrar Coordinator will assist with the daily operation of the Office of the Registrar. Duties include but are not limited to:

  • Serve as initial point of contact for department inquiries in person and via telephone and/or email; respond or escalate issues where appropriate

  • Process transcript requests

  • Assist with student registration and the creation of the schedule of classes

  • Help to clear students for graduation

QUALIFICATIONS

Bachelor's Degree required.

Preferred candidates will have:

  • Familiarity with CUNYFirst (PeopleSoft) or similar software

  • Familiarity with an on-line degree audit/advisement system

  • Excellent knowledge of Microsoft Office (especially Excel)

  • Ability to work collaboratively with students, faculty and staff

  • Strong communication skills, detail oriented, logical; ability to multi-task, team player

  • Ability to problem solve

CUNY TITLE OVERVIEW

Provides operational support for registration operations.

  • Provides advice on academic and administrative registration requirements

  • Interprets and communicates academic, registration and enrollment policies and procedures

  • Assists with registration and provides information to prospective and enrolled students in registration and records-related areas

  • Complies, generates, and updates various reports, catalogs, and inventories

  • Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)

  • Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems

  • May participate in activities related to course scheduling and maintaining course databases

  • May monitor and revise the content of web pages and other communication materials

  • Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with qualifications and experience up to $53,758.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, access the employment page on our web site and search for this vacancy using Job ID# 20324 or by the Title.

CLOSING DATE

March 28, 2019

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Enrollment Registrar Coordinator

Job ID: 20324

Location: School of Professional Studies

Full/Part Time: Full-Time

Regular/Temporary: Regular